We are committed to safeguarding the privacy of our website visitors. This policy sets out how we will treat your personal information.
Who we are
In this privacy policy references to “we”, “us” and “our” are to Business Energy Exchange. References to “our Website” or “the Website” are to www.beelow.co.uk
What information we collect and how
The information we collect via the Website may include;
Any personal and company details you knowingly provide us with through forms and our email, such as name, job title, company name, company address, company sector, company annual electricity spend, company annual gas spend, email address, company telephone numbers, etc.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
Your geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.
Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will, in addition to the uses identified elsewhere in this policy, be used:
To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
To improve your browsing experience by personalising the website;
In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
To the extent that we are required to do so by law; in connection with any legal proceedings; or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Security of your personal data
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. We will store all the personal information you provide on our secure servers. You are responsible for keeping your password confidential. We will not ask you for your password.
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:
Privacy
Business energy exchange
6 Moulton Park Office Village
Scirocco Close
Northampton
NN3 6AP
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours. We are not responsible for the privacy policy of other websites.
Policy amendments
Wemay update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are happy with any changes.
Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to contact@businessenergyexchange.com or by post to the business energy exchange