Help & Advice

When you move into new premises you have the right to choose your new gas and electric supplier. Unfortunately, unless you actually agree to enter into a contract with a new supplier, you could be charged exorbitant “out of contract” or “deemed” rates. An average business on out of contract rates could save over £2500 per annum simply by switching supplier and agreeing to a contract.

To take advantage of this saving, simply use our comparison calculators to choose the contract that best suits your business and contract online. It really is as easy as that, and only takes an average of five minutes!

Is there anything else I should do when I first move in?

• Take a meter reading to ensure you are only paying for the energy you use.
• Look at changing all light bulbs to energy saving lights, and implementing some great new energy saving products that will ensure you receive even further savings.
• Sign up for our newsletter which is full of energy saving advice and tips, that are easily implemented and will help to ensure your energy bill is reduced even further.

Can I secure a contract before I move in?

Yes, in fact it is preferable that you do. It takes an average of four weeks for your energy to be switched over to a new supplier. To ensure you don’t pay any out of contract rates, you should use our comparison calculator and switch online to the best deal before you move.

I’m getting more cold calls than ever before and they are all offering me the ‘best deal’.

Data is big business. If you are moving premises, it is almost guaranteed that your details will be on a ‘New Occupancy’ data sheet, and will be sold to anyone who can afford it! As a result, you are bound to hear from various telesales agencies all using scare tactics, and promising you the ‘best deal’. It is highly likely that by agreeing to these contracts you are locking yourself into an unfavourable deal for up to five years. A verbal contract is legally binding and if you unwittingly enter into a contract, you could be tied in for up to five years at unfavourable rates! The easiest way to deal with these ‘cold callers’ is to:

• Use our calculator to choose the best deal for you, and contract online.
• Be sure to tick our ‘Contract Manager’ option to ensure you enjoy even further energy savings.
• Clearly inform telesales callers that you have recently entered into a contract with a supplier that you are happy with, and that you already have a broker that will help you when your contract comes up for renewal.

If you still have any questions regarding this, or are looking for advice to pass onto your staff dealing with telesales people, take a look at our “Cold Callers” article.